Delivery policy
Thank you for shopping with us. This Delivery Policy explains how and when your order will be shipped.
1. Processing Time
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Orders are processed within 2 business days after payment is received.
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Orders are not processed on weekends or public holidays.
2. Shipping Time
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Delivery typically takes 2 business days after dispatch for stocked items.
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Delivery times may vary due to location, carrier delays, or unforeseen events.
3. Shipping Costs
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Shipping fees are calculated
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Any taxes or duties for international orders are the customer’s responsibility (if applicable).
4. Delivery Areas
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We currently ship to UK only.
5. Order Tracking
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Once your order has shipped, you will receive a confirmation email with tracking details (if available).
6. Incorrect Address
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Customers are responsible for providing the correct shipping address.
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We are not responsible for delays or lost packages due to incorrect or incomplete information.
7. Lost or Damaged Items
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If your order arrives damaged or does not arrive, please contact us at 01934 628620 within 1 days so we can assist you.
8. Contact Us
If you have any questions about delivery, please contact us at: 01934 628620
